The integration between Pigu Marketplace and Ongoing Warehouse Management System (WMS) is designed to streamline the order fulfillment and tracking process, enhancing efficiency and accuracy in e-commerce operations. This integration serves as a bridge between the two platforms, automating the flow of critical information to ensure a seamless operational workflow.
Orders placed on Pigu Marketplace are automatically sent to Ongoing WMS. This feature ensures that the warehouse team can begin the fulfillment process without delay, reducing the time between order placement and shipment.
Once an order is fulfilled and shipped, Ongoing WMS stores a tracking code for the shipment. This tracking code is automatically transmitted back to Pigu Marketplace and, subsequently, to the customer. This feature enhances customer satisfaction by providing transparency and real-time updates on the status of their orders.